A recent upgrade from Microsoft Office 2013 to Office 365 Pro Plus on a Terminal Server presented a few curved balls.
After configuring and installing the program the Mail Icon was missing from the Control Panel and when clicked on Explorer reported it as file missing.
Running the Microsoft O365 Pro Plus quick repair made no improvement so a Full Online repair was started but all that resulted in was a complete de-installation of Office!
This seems to be a common issue so I thought I would post up what worked for me.
A recent upgrade from Microsoft Office 2013 to Office 365 Pro Plus on a Terminal Server presented a few curved balls.
After configuring and installing the program the Mail Icon was missing from the Control Panel and when clicked on Explorer reported it as file missing.
Running the Microsoft O365 Pro Plus quick repair made no improvement so a Full Online repair was started but all that resulted in was a complete de-installation of Office!
This seems to be a common issue so I thought I would post up what worked for me.
3 Steps total
After configuring and installing the program the Mail Icon was missing from the Control Panel and when clicked on Explorer reported it as file missing. Running the Microsoft O365 Pro Plus quick repair made no. Fix for Mail Icon Missing in control panel for Outlook 2003,Outlook 2007 and Outlook 2010 in windows XP, windows vista and windows 7. Check and make sure tha following file is available and works by double clicking it: C: PROGRA1 COMMON1 System MSMAPI 1033 mlcfg32.cpl 2. If it works then go to the registry and make sure this entry is present. #1 - If you do not have the Mail icon in Control Panel - then you have a problem installation so the first step is to solve the underlying problem - anything else is pointless. After configuring and installing the program the Mail Icon was missing from the Control Panel and when clicked on Explorer reported it as file missing. Running the Microsoft O365 Pro Plus quick repair made no improvement so a Full Online repair was started but all that resulted in was a complete de-installation of Office! What you said are missing never exist in the Control Panel of Vista, Win 7, Win8/8.1, nor in Windows 10. Maybe I misunderstood what you said? Edited by david hk129 Tuesday, April 11, 2017 3:46 PM.
No Mail Icon In Control Panel
Step 1: Test that you can run the Mail Profile
At the CMD prompt see if you can launch the Mail Profiler.
'C:Program Files (x86)Microsoft OfficerootClientAppVLP.exe' rundll32.exe shell32.dll,Control_RunDLL 'C:Program Files (x86)Microsoft OfficerootOffice16MLCFG32.CPL'
You may have to adjust the directory structure to your particular setup by finding the correct path to the MLCFG32.CPL file
Step 2: Fix the Mail (Microsoft Outlook 2016) icon
Please backup your registry before changing anything!
Navigate to the MLCFG32.CPL file on your system file and correct the path below if required.
'C:Program Files (x86)Microsoft OfficerootOffice16MLCFG32.CPL,0'
Open Regedit and replace the DefaultIcon setting
HKEY_CLASSES_ROOTCLSID{A0D4CD32-5D5D-4f72-BAAA-767A7AD6BAC5}DefaultIcon
'C:Program Files (x86)Microsoft OfficerootOffice16MLCFG32.CPL,0'
Step 3: Fix the command to launch the Mail Profiler
Please backup your registry before changing anything!
Update the command line using your parameters from Step 1
HKEY_CLASSES_ROOTCLSID{A0D4CD32-5D5D-4f72-BAAA-767A7AD6BAC5}shellopencommand
'C:Program Files (x86)Microsoft OfficerootClientAppVLP.exe' rundll32.exe shell32.dll,Control_RunDLL 'C:Program Files (x86)Microsoft OfficerootOffice16MLCFG32.CPL'
The Control Panel Microsoft icon should now be present and be able to launch.
Microsoft Windows Control Panel Mail
Let me know if this helps or how i could improve it !
2 Comments
- Macebbigford Nov 22, 2018 at 05:01am
Nice write up. I had this issue one time, turned out I needed 32 bit (recommended of course).
- Ghost ChiliJono Nov 22, 2018 at 05:14am
Thanks, this was a 32 bit install so i think that may have been the issue
